Companies are thriving with amberSearch

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DB Regio AG – Revolutionising customer service together

DB Regio AG – Revolutionising customer service together

On 6 September 2023, amberSearch was invited to Station Berlin to present a solution on how to automate customer dialogue with the help of generative AI at the Zukunft Nahverkehr trade fair as part of the DB mindbox Accelerator. This pitch was won by amberSearch. Here is a recording of the pitch:

Zentis R&D: Streamlining Knowledge Management

Zentis R&D: Streamlining Knowledge Management

Thanks to amberSearch’s Enterprise Search, the international foodtech company Zentis works together even more efficiently. The R&D team benefits from centralised access to versatile knowledge in different systems and languages. The CREOS project enables the R&D staff to access information across countries. In phase 1, amberSearch was integrated for German and selected English-language systems, with a group of key users using the new R&D portal in Zentis’ SharePoint. In Phase 2, the collaboration expanded coverage and added translation capabilities. This allows users to search and get results in their preferred language. Both Zentis and amberSearch built know-how and overcame technical challenges such as maintaining access rights and networking with network drives without an additional VPN connection.

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