AI-Act & AI training – what companies need to know now

The AI Act will be rolled out in several phases and will be mandatory. Among other things, AI training is mandatory for employees. This and much more information about the AI Act can be found in this article.

AI in Customer Service at DB Regio – Revolutionising customer service together

On 6 September 2023, amberSearch was invited to Station Berlin to present a solution on how to automate customer dialogue with the help of generative AI at the Zukunft Nahverkehr trade fair as part of the DB mindbox Accelerator. This pitch was won by amberSearch. Here is a recording of the pitch:

What is generative Multi-Hop Q&A?

Multi-hop question answering (multi-hop Q&A) is a method for generating better quality answers in the field of generative AI applications. As a further expansion stage of a Retrieval Augmented Generation (RAG) system, the aim is to consider all aspects of the prompt as far as possible before an answer is generated. This blog article explains this technique.