AI Use cases
Discover how to productively use internal search and generative AI. The use cases from our customers provide inspiration.
At amberSearch, we’ve addressed countless challenges for our customers – far too many to list here. Instead, we’d like to share key insights into what our customers achieve with amberSearch.
The following use cases highlight common scenarios we encounter frequently. While we can’t disclose specific details, we’ve also delivered impactful solutions in critical infrastructure, defense, and financial services. If you operate in these areas, don’t hesitate to reach out.
At RAG, data silos were successfully broken down, which led to a significant improvement in internal processes. By implementing an intelligent search solution, search time was reduced by an impressive 40%. This optimization enables employees to access important information faster and more efficiently, which significantly increases productivity and the quality of work. RAG is thus setting new standards in the use and management of data within the company. Read the full story now.
Zentis, a leading foodtech company, was faced with the challenge of making the knowledge of its international R&D team, which was spread across different languages and locations, centrally accessible.
Initially, the system was designed to be usable for both German and selected English-speaking systems and a new R&D portal was integrated into SharePoint. The system was later expanded to include network drives and international DMS systems. In addition, a translation function was integrated, allowing users to display search results in their preferred language. As a central search tool, amberSearch is the place for all relevant information and thus enables existing information to be taken into account. This significantly increased the efficiency of the R&D team. Read the full story now.
As a leading planning office, SSP AG has introduced amberSearch to make its extensive internal knowledge and to increase efficiency. The solution enables employees to quickly find relevant information in different areas and to interact with the internal know-how, which which leads to higher productivity and fewer distractions. Special challenges such as GDPR compliance and the integration of existing access rights were existing access rights were successfully mastered. Read the full story now.
After several company mergers, ENTECCOgroup, a leading company in the environmental technology sector, was faced with the challenge of harmonizing scattered and sometimes duplicate databases. With the introduction of amberSearch, an AI-supported search solution, the company was able to centralize this data and make it more efficiently accessible. This led to a significant reduction in search times and an improvement in data quality. The integration of amberSearch enabled employees to access up-to-date and relevant information faster, which improved decision-making and overall efficiency within the company. Read the full story now.
R-Biopharm, a leading biotechnology company, was able to significantly support its sales team with technical questions by introducing amberSearch.
Distributed product information in combination with complex technical products led to a high research effort and frustration among employees. By integrating various data sources such as Teams, Outlook and network drives, amberSearch enables the required information to be found quickly and efficiently, reducing search times from up to 45 minutes to just one minute. This improvement not only streamlines the sales process, but also improves the basis for decision-making, allowing employees to focus on value-adding tasks. Read the full story now.
The Krämmel Group uses amberSearch to increase the efficiency of information searches and avoid duplication of work, resulting in significant economic benefits. The implementation went quickly and smoothly. Especially the employees involved in the construction process benefit from the improved search for documents and information. Read the full story now.
Müller Maschinentechnik has worked with amberSearch to centralize and improve access to information, which has increased efficiency and flexibility within the company. This led to a reduction in the coordination effort and a more efficient onboarding process. The introduction of the AI-based solution enabled employees to find relevant information faster and independently. Read the full story now.
Deutsche Bahn is working with amberSearch to support its service staff with AI in high-stress situations. Read the full story now.
The new AI chatbot from the Open Telekom Cloud offers users quick access to relevant information by searching various sources such as websites, document libraries and community content. The chatbot, dubbed “Cloudia”, has been available on the Open Telekom Cloud website since July 2024 and improves the customer and user experience. Read the full story now.
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