Generative AI and its use in the company

On our blog, you will find all the information you need on AI and its use in the company. From technical explanations and references to strategic topics, our blog highlights everything that is relevant to the use of AI in the company and contributes to decision-making.

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Better customer service through digital information provision for service technicians

Better customer service through digital information provision for service technicians

The shortage of skilled workers, increasingly complex products and demanding customers make the work of many industrial companies more difficult. This article explains how digital solutions can make life much easier for commissioning engineers or service technicians on site with customers.

Why information management is becoming increasingly important for employees

Why information management is becoming increasingly important for employees

In companies, more and more employees are sitting at their computers and becoming so-called knowledge workers. These are employees who generate added value not through physical work, but through intellectual work. For these employees, it is elementary to be able to access the company’s know-how quickly and efficiently in order to generate corresponding added value.

How the role of employees in companies is changing – The Knowledge Worker

How the role of employees in companies is changing – The Knowledge Worker

The number of knowledge workers in companies has been increasing for years. Knowledge workers require different tools and information bases to work efficiently than traditional employees. As more and more employees move toward knowledge-based work, this article addresses the overall shift in the workforce.

Effective Knowledge Management for Modern Businesses

Effective Knowledge Management for Modern Businesses

As the business world becomes increasingly digital, the need for effective knowledge management grows. With employees staying at companies for shorter periods of time and the experienced baby boomer generation beginning to retire, it is more important than ever to ensure that important information and knowledge is not lost. This means making sure that the right information is available to the right people at the right time, which can be a challenging task given the number of data silos that exist within modern companies. These silos, which can include everything from email inboxes and network drives to CRM and ERP systems, often store information in a decentralized manner, making it difficult for employees to find what they need.

Improve Workflows: Capture Research Time Efficiently

Improve Workflows: Capture Research Time Efficiently

Every employee knows how much time they waste every day researching internal information. In management, this is a topic that is only noticed to a limited extent – the employees are there anyway. Yet virtually every employee asks himself the following questions when looking for internal information:
1. Where should I start looking?
2. Which wording can I use best?
3. Whom can I ask for support?

What is unstructured data? — Different types of data

What is unstructured data? — Different types of data

Data is an essential component of modern society, especially for companies and its employees, as it allows us to make informed decisions, understand complex systems, and learn from the past. There are many different forms of data, each with their own unique characteristics and uses.

Optimizing R-Biopharm’s Processes with Advanced Search

Optimizing R-Biopharm’s Processes with Advanced Search

R-Biopharm AG is one of the leading biotechnology companies in Germany. The product portfolio of R-Biopharm AG ranges from analytical instruments in clinical diagnostics to nutrition care products and food & feed analysis. With technically sophisticated products, the former hidden champion from Darmstadt has developed into one of the most relevant players in this market with over 1,400 employees worldwide. However, in order to develop to this level, a lot of specific know-how is needed. R-Biopharm has not only been able to build this up successfully in recent years, but has also increasingly digitalised it.

Revolutionizing Information Retrieval through amberSearch

Revolutionizing Information Retrieval through amberSearch

For years, Microsoft Teams has been developing into the central hub of the so-called knowledge workers. And not without success. Teams recently cracked 280 million monthly active users.
So we have exciting news for all amberSearch users:
With our new Teams app, we are picking up users where they spend the majority of their work. From now on, amberSearch users can also start a search from Teams.

12 Enterprise Search Use Cases Delivering Business Value

12 Enterprise Search Use Cases Delivering Business Value

Learn how an enterprise search engine can help you too.
An enterprise search is an internal search engine used by companies to provide their employees with quick access to important information and data. It searches various data sources within a company, such as document management systems, customer and employee databases and project management tools. In today’s digital world, where companies are collecting and storing more and more data, it is becoming increasingly difficult to find the relevant information quickly.

Proven tips to enhance search habits in your business

Proven tips to enhance search habits in your business

Finding the right information quickly and efficiently is a challenge that every business — small or large — faces today. Most business owners or managers know how important it is for their employees to find the information they need quickly and efficiently. Therefore, initial investment in a good filing structure is often made, and retrieval is theoretically considered and attempted to be improved through filing guidelines. In practice, however, employees file their information differently and real problems only arise when a certain amount of data is stored. A good search function, therefore, increases productivity, reduces frustration and helps your team make better decisions.

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