Generative AI and its use in the company

On our blog, you will find all the information you need on AI and its use in the company. From technical explanations and references to strategic topics, our blog highlights everything that is relevant to the use of AI in the company and contributes to decision-making.

Better customer service through digital information provision for service technicians

Better customer service through digital information provision for service technicians

The shortage of skilled workers, increasingly complex products and demanding customers make the work of many industrial companies more difficult. This article explains how digital solutions can make life much easier for commissioning engineers or service technicians on site with customers.

Why information management is becoming increasingly important for employees

Why information management is becoming increasingly important for employees

In companies, more and more employees are sitting at their computers and becoming so-called knowledge workers. These are employees who generate added value not through physical work, but through intellectual work. For these employees, it is elementary to be able to access the company’s know-how quickly and efficiently in order to generate corresponding added value.

How the role of employees in companies is changing – The Knowledge Worker

How the role of employees in companies is changing – The Knowledge Worker

The number of knowledge workers in companies has been increasing for years. Knowledge workers require different tools and information bases to work efficiently than traditional employees. As more and more employees move toward knowledge-based work, this article addresses the overall shift in the workforce.

Effective Knowledge Management for Modern Businesses

Effective Knowledge Management for Modern Businesses

As the business world becomes increasingly digital, the need for effective knowledge management grows. With employees staying at companies for shorter periods of time and the experienced baby boomer generation beginning to retire, it is more important than ever to ensure that important information and knowledge is not lost. This means making sure that the right information is available to the right people at the right time, which can be a challenging task given the number of data silos that exist within modern companies. These silos, which can include everything from email inboxes and network drives to CRM and ERP systems, often store information in a decentralized manner, making it difficult for employees to find what they need.

Improve Workflows: Capture Research Time Efficiently

Improve Workflows: Capture Research Time Efficiently

Every employee knows how much time they waste every day researching internal information. In management, this is a topic that is only noticed to a limited extent – the employees are there anyway. Yet virtually every employee asks himself the following questions when looking for internal information:
1. Where should I start looking?
2. Which wording can I use best?
3. Whom can I ask for support?

What is unstructured data? — Different types of data

What is unstructured data? — Different types of data

Data is an essential component of modern society, especially for companies and its employees, as it allows us to make informed decisions, understand complex systems, and learn from the past. There are many different forms of data, each with their own unique characteristics and uses.

Optimizing R-Biopharm’s Processes with Advanced Search

Optimizing R-Biopharm’s Processes with Advanced Search

R-Biopharm AG is one of the leading biotechnology companies in Germany. The product portfolio of R-Biopharm AG ranges from analytical instruments in clinical diagnostics to nutrition care products and food & feed analysis. With technically sophisticated products, the former hidden champion from Darmstadt has developed into one of the most relevant players in this market with over 1,400 employees worldwide. However, in order to develop to this level, a lot of specific know-how is needed. R-Biopharm has not only been able to build this up successfully in recent years, but has also increasingly digitalised it.

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