DB Regio AG – Revolutionising customer service together

DB Regio AG – Revolutionising customer service together

On 6 September 2023, amberSearch was invited to Station Berlin to present a solution on how to automate customer dialogue with the help of generative AI at the Zukunft Nahverkehr trade fair as part of the DB mindbox Accelerator. This pitch was won by amberSearch. Here...
Generative AI: knowledge transfer through the intelligent combination of technology and existing data silos

Generative AI: knowledge transfer through the intelligent combination of technology and existing data silos

Many companies are recognising the potential that generative AI offers them in combination with in-house expertise. However, for many companies, the best practices and functionalities are still completely unclear. This blog article helps interested companies to better...
Why AI can partially compensate for the shortage of skilled labour

Why AI can partially compensate for the shortage of skilled labour

By 2030, the German labour market alone will lack 3.5 million skilled workers due to demographic change. It will be possible to compensate for some of this by increasing efficiency – but not all of it, you have to be realistic. What does AI mean for the skills...
AI in knowledge management – 5 decisive factors that artificial intelligence is changing for companies

AI in knowledge management – 5 decisive factors that artificial intelligence is changing for companies

Knowledge management is a burnt term in many companies. However, methods in the field of AI are opening up new opportunities for companies that are worth using ai in knowledge management. In this blog article, we describe what went wrong in the past, why it’s...