Generative AI and its use in the company
On our blog, you will find all the information you need on AI and its use in the company. From technical explanations and references to strategic topics, our blog highlights everything that is relevant to the use of AI in the company and contributes to decision-making.
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Customer Service
Building made easy – How the Krämmel group complements the Digital Workplace with intelligent search
As a third-generation family business, the Krämmel Unternehmensgruppe now has over 200 employees. In the core areas of project development, planning & construction and facility management, the construction company offers its customers the complete construction process from a single source. In this way, the Krämmel group of companies has been guaranteeing high quality for its customers for more than 75 years and thus lives up to its own motto “Building made easy”.
3D Model Search – Find all models instantly with amberSearch
Digital Twins & Co – more and more know-how is stored in 3D models. These are now searchable with amberSearch. Just enter what you are looking for and you will find the different 3D models.
Cloud vs. on-premise solutions – advantages and disadvantages
Enterprise software can be installed either on-premise or in the cloud. This article explains what consequences this has. In order to understand the added value of the respective solution, you first need to know what exactly is hidden behind the two options.
According to a Statista survey, 82% of all companies surveyed in 2020 said they were already using either private or public cloud solutions. As the current trend is for more and more software solutions to be offered in the cloud, this article takes a closer look at the advantages and disadvantages of cloud and on-premise solutions.
Better customer service through digital information provision for service technicians
The shortage of skilled workers, increasingly complex products and demanding customers make the work of many industrial companies more difficult. This article explains how digital solutions can make life much easier for commissioning engineers or service technicians on site with customers.
Why information management is becoming increasingly important for employees
In companies, more and more employees are sitting at their computers and becoming so-called knowledge workers. These are employees who generate added value not through physical work, but through intellectual work. For these employees, it is elementary to be able to access the company’s know-how quickly and efficiently in order to generate corresponding added value.
Knowledge Management — If Employees Knew What Their Company Knew
As the business world becomes increasingly digital, the need for effective knowledge management grows. With employees staying at companies for shorter periods of time and the experienced baby boomer generation beginning to retire, it is more important than ever to ensure that important information and knowledge is not lost. This means making sure that the right information is available to the right people at the right time, which can be a challenging task given the number of data silos that exist within modern companies. These silos, which can include everything from email inboxes and network drives to CRM and ERP systems, often store information in a decentralized manner, making it difficult for employees to find what they need.
Improve your workflows: 2 frameworks to capture the time spent researching information
Every employee knows how much time they waste every day researching internal information. In management, this is a topic that is only noticed to a limited extent – the employees are there anyway. Yet virtually every employee asks himself the following questions when looking for internal information:
1. Where should I start looking?
2. Which wording can I use best?
3. Whom can I ask for support?
What is unstructured data? — Different types of data
Data is an essential component of modern society, especially for companies and its employees, as it allows us to make informed decisions, understand complex systems, and learn from the past. There are many different forms of data, each with their own unique characteristics and uses.
R-Biopharm transforms itself with the support of amberSearch
R-Biopharm AG is one of the leading biotechnology companies in Germany. The product portfolio of R-Biopharm AG ranges from analytical instruments in clinical diagnostics to nutrition care products and food & feed analysis. With technically sophisticated products, the former hidden champion from Darmstadt has developed into one of the most relevant players in this market with over 1,400 employees worldwide. However, in order to develop to this level, a lot of specific know-how is needed. R-Biopharm has not only been able to build this up successfully in recent years, but has also increasingly digitalised it.
The hidden costs of poorly retrievable knowledge
In modern companies, more and more information is being digitized and stored, making it more difficult to find the information you need.
Minimize business risk by providing information
Data growth has never been as fast as it is today, and technologies have never developed as quickly as they do today. In addition, new working models through New Work require a new approach and handling of knowledge and data by companies and employees.
12 use cases where enterprise search delivers value
Learn how an enterprise search engine can help you too.
An enterprise search is an internal search engine used by companies to provide their employees with quick access to important information and data. It searches various data sources within a company, such as document management systems, customer and employee databases and project management tools. In today’s digital world, where companies are collecting and storing more and more data, it is becoming increasingly difficult to find the relevant information quickly.
5 methods for better information management — Accelerating cultural change in the company
Companies should regularly review and potentially adjust their culture and knowledge-sharing practices. To achieve this shift, employees must be motivated to think as a whole, see themselves as content creators and enablers, and share their resources and knowledge openly. Additionally, leadership must establish and reinforce the importance of knowledge sharing, and create a system for storing and organizing information that is easy to use and accessible to all.
What does the future of information management look like?
On November 3, our co-founder Bastian Maiworm gave a keynote on the information management of the future at the Digital FUTUREcongress in Essen.
His view of things:
Due to the fact that data is growing exponentially and the amount of data silos tends to increase, it is becoming more and more confusing and difficult for employees to access information quickly. Therefore, in the future, there will be a higher-level instance that suggests the relevant information to the employee at the right time.