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In companies, more and more employees are sitting at their computers and becoming so-called knowledge workers. These are employees who generate added value not through physical work, but through intellectual work. For these employees, it is elementary to be able to access the company’s know-how quickly and efficiently in order to generate corresponding added value.
As the business world becomes increasingly digital, the need for effective knowledge management grows. With employees staying at companies for shorter periods of time and the experienced baby boomer generation beginning to retire, it is more important than ever to ensure that important information and knowledge is not lost. This means making sure that the right information is available to the right people at the right time, which can be a challenging task given the number of data silos that exist within modern companies. These silos, which can include everything from email inboxes and network drives to CRM and ERP systems, often store information in a decentralized manner, making it difficult for employees to find what they need.
Every employee knows how much time they waste every day researching internal information. In management, this is a topic that is only noticed to a limited extent – the employees are there anyway. Yet virtually every employee asks himself the following questions when looking for internal information:
1. Where should I start looking?
2. Which wording can I use best?
3. Whom can I ask for support?
Data is an essential component of modern society, especially for companies and its employees, as it allows us to make informed decisions, understand complex systems, and learn from the past. There are many different forms of data, each with their own unique characteristics and uses.
R-Biopharm AG is one of the leading biotechnology companies in Germany. The product portfolio of R-Biopharm AG ranges from analytical instruments in clinical diagnostics to nutrition care products and food & feed analysis. With technically sophisticated products, the former hidden champion from Darmstadt has developed into one of the most relevant players in this market with over 1,400 employees worldwide. However, in order to develop to this level, a lot of specific know-how is needed. R-Biopharm has not only been able to build this up successfully in recent years, but has also increasingly digitalised it.
In modern companies, more and more information is being digitized and stored, making it more difficult to find the information you need.
Data growth has never been as fast as it is today, and technologies have never developed as quickly as they do today. In addition, new working models through New Work require a new approach and handling of knowledge and data by companies and employees.
Learn how an enterprise search engine can help you too.
An enterprise search is an internal search engine used by companies to provide their employees with quick access to important information and data. It searches various data sources within a company, such as document management systems, customer and employee databases and project management tools. In today’s digital world, where companies are collecting and storing more and more data, it is becoming increasingly difficult to find the relevant information quickly.
Companies should regularly review and potentially adjust their culture and knowledge-sharing practices. To achieve this shift, employees must be motivated to think as a whole, see themselves as content creators and enablers, and share their resources and knowledge openly. Additionally, leadership must establish and reinforce the importance of knowledge sharing, and create a system for storing and organizing information that is easy to use and accessible to all.
On November 3, our co-founder Bastian Maiworm gave a keynote on the information management of the future at the Digital FUTUREcongress in Essen.
His view of things:
Due to the fact that data is growing exponentially and the amount of data silos tends to increase, it is becoming more and more confusing and difficult for employees to access information quickly. Therefore, in the future, there will be a higher-level instance that suggests the relevant information to the employee at the right time.
At RuhrSummit 2020, amberSearch won the Digital Info Management Challenge by Siemens Energy. After RAG, this is the second major customer for the fast-growing startup amberSearch.