Generative AI and its use in the company
On our blog, you will find all the information you need on AI and its use in the company. From technical explanations and references to strategic topics, our blog highlights everything that is relevant to the use of AI in the company and contributes to decision-making.
Better customer service through digital information provision for service technicians
The shortage of skilled workers, increasingly complex products and demanding customers make the work of many industrial companies more difficult. This article explains how digital solutions can make life much easier for commissioning engineers or service technicians on site with customers.
Why information management is becoming increasingly important for employees
In companies, more and more employees are sitting at their computers and becoming so-called knowledge workers. These are employees who generate added value not through physical work, but through intellectual work. For these employees, it is elementary to be able to access the company’s know-how quickly and efficiently in order to generate corresponding added value.
How the role of employees in companies is changing – The Knowledge Worker
The number of knowledge workers in companies has been increasing for years. Knowledge workers require different tools and information bases to work efficiently than traditional employees. As more and more employees move toward knowledge-based work, this article addresses the overall shift in the workforce.
Employee Experience: definition, tips & relevance in everyday business.How to reduce employee turnover costs
In times of high turnover in the workforce and a shortage of skilled workers, it is becoming increasingly important to keep the right employees in the company. One concept for retaining employees is Employee Experience. This article explains what Employee Experience actually is and how you can improve it in your own company.
Improve your workflows: 2 frameworks to capture the time spent researching information
Every employee knows how much time they waste every day researching internal information. In management, this is a topic that is only noticed to a limited extent – the employees are there anyway. Yet virtually every employee asks himself the following questions when looking for internal information:
1. Where should I start looking?
2. Which wording can I use best?
3. Whom can I ask for support?
R-Biopharm transforms itself with the support of amberSearch
R-Biopharm AG is one of the leading biotechnology companies in Germany. The product portfolio of R-Biopharm AG ranges from analytical instruments in clinical diagnostics to nutrition care products and food & feed analysis. With technically sophisticated products, the former hidden champion from Darmstadt has developed into one of the most relevant players in this market with over 1,400 employees worldwide. However, in order to develop to this level, a lot of specific know-how is needed. R-Biopharm has not only been able to build this up successfully in recent years, but has also increasingly digitalised it.
12 use cases where enterprise search delivers value
Learn how an enterprise search engine can help you too.
An enterprise search is an internal search engine used by companies to provide their employees with quick access to important information and data. It searches various data sources within a company, such as document management systems, customer and employee databases and project management tools. In today’s digital world, where companies are collecting and storing more and more data, it is becoming increasingly difficult to find the relevant information quickly.
What does the future of information management look like?
On November 3, our co-founder Bastian Maiworm gave a keynote on the information management of the future at the Digital FUTUREcongress in Essen.
His view of things:
Due to the fact that data is growing exponentially and the amount of data silos tends to increase, it is becoming more and more confusing and difficult for employees to access information quickly. Therefore, in the future, there will be a higher-level instance that suggests the relevant information to the employee at the right time.
amberSearch nominated by the state of NRW to solve challenges in administration
Access to the right information and who collaborates with whom is not just an issue that affects companies. It also affects state governments and administrations. The state of North Rhine-Westphalia, in cooperation with the company PD, has therefore issued a call for tenders to startups for the administration’s biggest challenges.
How expert knowledge can be democratized in the company based on the example of RAG
Hard Coal mining in Germany is history, but the expert knowledge from 150 years should remain. But how can information hidden in millions of documents on numerous servers be made efficiently usable? To solve this problem, RAG is relying on technical innovation and artificial intelligence (AI) to unlock valuable knowledge for employees and make it easily accessible. The company is receiving support from Aachen-based start-up amberSearch (formerly ambeRoad), which is designed to take the company-wide search engine to the next level.
Müller Maschinentechnik successfully centralizes access to know-how for employees
The statistics show it: Accessing the right information in the company is increasingly difficult. For example, every third search in the company already takes between 5 and 25 minutes. What’s more, in 67.5% of all cases it takes at least 3 searches to find the right information. This trend is not only felt by large companies with thousands of employees, but also by medium-sized companies with dozens or hundreds of employees. The reasons for this are trivial: rapidly increasing data volumes, employee fluctuations and an increased number of options for storing information.
Using data from 150 years of coal mining for the tasks of the future
Search engines like Google and others show the way: Enter keywords or a short question and the result you are looking for is there. The “KISS42” project promises the answer to all operational questions for RAG. In cooperation with an interdisciplinary RAG team, the start-up amberSearch from Aachen developed the intelligent search engine amberSearch — designed for the specific data and requirements of the company. It not only helps to make research in RAG’s documents efficient for employees, but above all to make the archived knowledge from 150 years of coal mining usable for current operational tasks.
amberSearch exceeds Siemens Energy’s expectations in the Digital Info Management Challenge
At RuhrSummit 2020, amberSearch won the Digital Info Management Challenge by Siemens Energy. After RAG, this is the second major customer for the fast-growing startup amberSearch.
Giving young engineers and new employees the right access to your knowledge
When senior engineers leave the company and young engineers have to take over their places, you need to make sure they are productive as quickly as possible and don’t stop each other from working by having to ask questions.